Terms and Conditions

Terms and Conditions for Buena Vista Motor Coach Resort

Thank you for choosing Buena Vista Motor Coach Resort! Please review our terms and conditions to ensure a pleasant stay.

Rental Agreement and Deposit:

  • We accept Class A and Super C Motorhomes that are 15 years or newer, in good condition. Motorhomes must be a minimum of 32'. Older coaches may be approved upon management review of recent photos.
  • Reservations include Management, Resort Impact, Lodging Tax, and a 4% credit card processing fee. Full payment is required at booking for online reservations, or if the reservation is within 30 days of arrival. For bookings more than 30 days out, a 50% deposit is allowed.

Damage Policy and Guest Capacity:

  • Properties are inspected before and after each stay, Guests are responsible for any damage, excessive cleaning, or missing items.
  • Standard capacity: 6 guests per site (max 8). Additional guests are $10 per person per day. Coach houses vary:
  • One-bedroom: Standard 8 guests (max 10)
  • Two-bedroom: Standard 10 guests (max 14)
  • Charges apply for exceeding the standard capacity,

Check-In/Check-Out:

  • Check-in: After 1:00 PM except Coach Houses 4:00 PM. Check-out: By 11:00 AM.
  • Early Check-ln/Late Check-Out available for an additional fee (subject to availability). Notify us if arriving after 5:00 PM- Arrivals after 11 PM are not permitted.

Cancellation & Refunds:

  • Holiday Stays: non-refundable.
  • Cancellations:
  • 14 days or less before arrival: No refunds or credits.
  • 15+ days before arrival.' Refund minus a 4% credit card processing fee,

Weather Policy:

  • Before Arrival: Full refund if a Tropical Storm or Hurricane Warning is issued by state or local authorities.
  • After Arrival: Pro-rated refund if evacuation is ordered during your stay.

Property and Noise Guidelines:

  • Sites are subject to change; specific sites are not guaranteed.
  • Strict noise ordinance from 10:00 PM to 7:00 AM. Non-compliance may result in fines eviction.

Pets and Smoking Policy:

  • Pets allowed on sites (fee for more than two pets). No pets in coach houses ($200 fee if violated).
  • No smoking in coach houses, the lazy river area, or clubhouse. Dispose of cigarette butts responsibly.

Maintenance and Reporting:

  • Report any damage or malfunction immediately. Guests are liable for damages due to misuse or failure to report.

Other Important Policies:

  • No parties, illegal substances, or commercial use of the property.
  • No refunds for utility outages or system failures-
  • Management is not liable for lost, stolen, or damaged items.

Liability and Disputes:

  • Guests agree to release the Owner and Management from any liability for personal injury or property damage. Disputes will be mediated before any legal action.
For any questions or special requests, please contact us directly. We look forward to your stay at Buena Vista Motor Coach Resort!